الوصف
CUSTOMER EXPERIENCE (CX)
With a focus on career-ready learning, and delivered through a blend of essential reading, case studies and useful toolkits, this course will quickly make you familiar with the core principles and best practices in of Customer Experience.
Key skills and competencies you will gain
- Customer Experience
- Customer Personas
- CX Basics
- Agile Thinking
- Designing for CX
- Strategic Thinking
- Metrics and Performance
Duration: 8 hours
المراجعات
لا توجد مراجعات بعد.